FAQs

Have questions about Buckeye Shapeform's product offerings or our vast capabilities? Below are answers to some of the most frequently asked questions. If you don't find the answer you are looking for, feel free to contact us toll free at 800-728-0776 to speak with one of our knowledgeable support staff. Our office hours are Monday through Friday between 7:00 am and 5:00 pm Eastern time.           

You can send it via email in the following file formats: STEP, .pdf, .dft, .dwg, .dxf, .iges or parasolid. You can click here to submit your drawing though our website. You may also send hard copies to our customer service department.

Yes. We have both custom-fabricated and off-the-shelf brackets.

Yes, that would be our preference to assure proper installation.

Yes, we welcome the smallest of orders.

Yes. Simply send us your graphic in 1:1 scale to save you the artwork fee, and we can take it from there. The silk-screening process adds an extra day of lead time to allow for the ink to dry. Extra days may be required when multiple colors are overlaid. This allows for drying time between applications.

We would need the file in Vector format or a .pdf file with a 1:1 scale.

We need the silkscreen artwork to be a scale size of 1:1.

We stock many standard colors.  Please feel free to contact us to find out if we have your pantone or one that is very close.  However, we can match the color exactly.  This may requires a minimum purchase of one gallon of ink, plus a color-matching fee.

White, Black, Blue and Red.  Please contact us for the exact pantone.  Additional colors are available upon request.

Yes, but we may charge a fee for extensive engineering design services.

Yes, we send all designs out for customer approval prior to production.

We stock many common fasteners, 6-32, 8-32, 10-24 and ¼ -20 and can procure your requirements quickly.

Our tool library has more than 600 punches.  (Please click here to see our available tools).  We can buy additional tools as required for your project.

Our tool library has many louvers for your selection.   (Please click here to see our available tools).  We can buy additional tools as required for your project.

No.

It varies with the size and the type of enclosure.

It varies with the size and the type of enclosure.

Yes, they are all manufactured in the United States.

These include the following drawing files: STEP, dfx, dwg, dgn, iges and pdf.

We usually email the drawings in pdf format or compatible CAD software.

We have some, and they are available in various sizes.

We offer nearly any color pantone number you can specify into your project.  We have a wonderful partner that can supply just about any option available.

Yes, but it requires a minimum purchase of 25 pounds, plus a color matching fee.

Yes, but it requires a minimum purchase of one gallon, plus a color-matching fee.

Plating is a chemical reaction to the base material that keeps it from corroding or conducting.

Clear alodine, Clear anodize, black anodize, etching and other platings as requested.

Our paint supplier is capable of color matching your requirements.  Please see our color palate for our standard colors.

We can match nearly all Sherwin Williams paint colors for a fee and a minimum purchase of one gallon.

We can match nearly all colors for a fee and a minimum purchase of 25 pounds.

To date, our biggest enclosure measured 12.25 inches high, 22 inches wide and 25 inches deep.

Depending on the product selected there may be dimensional limitations.

We can accommodate most needs.  Please see our web tool list for standard shapes. (click here to see a complete list)

.x ± .030, .xx ± .020, .xxx ± .010, .xxxx ± .0005, Angles ± .5 degrees

No, we can accommodate your engineering needs.

Yes, our state of the art manufacturing facilities are capable of complex designs.

Yes, we can order custom shapes and sizes upon your request.

Yes, our state of the art manufacturing facilities are capable of complex designs to fit your specification.

Yes, we have the ability and experience to produce and customize the most challenging extruded aluminum enclosure.

 We offer punching, milling, drilling, sanding, plating, painting (wet and powder) and silk screening.

We offer pull handles, hinges and feet which all come in various styles.  Please click here to see all available accessories.

Yes, but we can also form them into the front and rear panels of some cases.

Gauge refers to the thickness of the material being used. There are many different gauges, and each one is specific to the type of material in question. Consequently, an actual thickness specification (in inch or millimeter units) leaves less room for error.

We use different shapes and sizes of extruded and sheet aluminum, as well as steel.  (please click here to see a list of standard material)

ABS and HIPS

1U is an incremental dimension of 1.75” and a 2U is 3.5”.  Both dimensions refer to the enclosure height.  The size of a piece of rack-mounted equipment is frequently described as a number in "U". For example, one rack unit is often referred to as "1U", 2 rack units as "2U" and so on.

Yes, please advise us of your assembly requirements.

Based on the complexity of the customization the typical wait time is between three and six weeks, depending on how much of it is special order.

It varies based on size and location, but we use the following: UPS, common freight, air, train and boat.

A Purchaser shall have ten (10) days following receipt of shipment of the goods in which to inspect and notify Company that the goods were not as warranted. Purchaser shall grant Company access to the goods at all reasonable times in order for Company to determine any defect in the goods. In the event Company determines in its sole discretion that the goods were not as warranted on the date of shipment, Company will replace the defective goods. Purchaser shall assume all responsibility and expense for removal, and freight in connection with the foregoing remedy. Company and its suppliers shall have no responsibility if the goods have been improperly stored or handled.  Please see out standard terms and conditions of sales for complete explanation.

Ten business days.

Delivery usually takes place five weeks after the drawings have been approved by the customer.

Delivery usually takes place five weeks after the drawings have been approved by the customer.

Delivery usually takes place two - four weeks depending on size of the re-order.

For the first article, delivery usually takes place three to four weeks after the drawings have been approved by the customer. Once you and Buckeye Shapeform have both approved the article, the lead time to ship your product is six weeks.

Our sales team can verify which components are currently in stock.

Moldable plastics (thermoplastic, ABS & HIPS).

If it is not a standard knob configuration, you should receive the instrument knobs between six to 10 weeks. Standard orders typically take between one and three weeks.

A Purchaser shall have ten (10) days following receipt of shipment of the goods in which to inspect and notify Company that the goods were not as warranted. Purchaser shall grant Company access to the goods at all reasonable times in order for Company to determine any defect in the goods. In the event Company determines in its sole discretion that the goods were not as warranted on the date of shipment, Company will replace the defective goods. Purchaser shall assume all responsibility and expense for removal, and freight in connection with the foregoing remedy. Company and its suppliers shall have no responsibility if the goods have been improperly stored or handled.  Please see out standard terms and conditions of sales for complete explanation.

Yes, all of our instrument knobs are manufactured in the United States.

We recommend that you first call us to see if we may have already made it for another customer. We have configured thousands of different configurations of our standard offerings.

Tinplated steel

We ship in-stock tin containers within three days.

A Purchaser shall have ten (10) days following receipt of shipment of the goods in which to inspect and notify Company that the goods were not as warranted. Purchaser shall grant Company access to the goods at all reasonable times in order for Company to determine any defect in the goods. In the event Company determines in its sole discretion that the goods were not as warranted on the date of shipment, Company will replace the defective goods. Purchaser shall assume all responsibility and expense for removal, and freight in connection with the foregoing remedy. Company and its suppliers shall have no responsibility if the goods have been improperly stored or handled.  Please see out standard terms and conditions of sales for complete explanation.

At this time are not FDA approved.

Yes.

Yes; however, a tooling charge is required for custom embossing.

Yes, all of our tin containers are manufactured in the United States.

Although our deep draw process works with copper, brass, mild (cold rolled) steel, precious metals like sterling silver and any ductile material.  Our preferred alloy is aluminum for its uniform grain structure, strength, ability to absorb vibration, and higher-quality parts that are less brittle.

First article can be 12 to 14 weeks, followed by 3 to 4 weeks for production after first article approval.  This process depends on the complexity of the part and the tooling requirements.

The typical lead time if three to four weeks, but it depends on the workload in that department.

A Purchaser shall have ten (10) days following receipt of shipment of the goods in which to inspect and notify Company that the goods were not as warranted. Purchaser shall grant Company access to the goods at all reasonable times in order for Company to determine any defect in the goods. In the event Company determines in its sole discretion that the goods were not as warranted on the date of shipment, Company will replace the defective goods. Purchaser shall assume all responsibility and expense for removal, and freight in connection with the foregoing remedy. Company and its suppliers shall have no responsibility if the goods have been improperly stored or handled.  Please see out standard terms and conditions of sales for complete explanation.

Yes, all of our deep draw metal forming is manufactured in the United States.

You may pay with cash, check or charge card.

Enclosures
Knobs
Novelty Cans
Deep Draw Technology
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